Frequently asked questions
N-Hype is more than just a store - it's a passion and a lifestyle. Founded in December 2017 by sneaker enthusiast and collector Nicolas Nowicki, N-Hype combines an e-commerce store and showroom in Łódź. It's a place where streetwear fashion and luxury meet a passion for sneakers. We are not only a supplier of exclusive shoes, clothes and accessories, but also a collective of brands, including N-Hype Studio, N-Rides (VIP Rides) and N-Cleaner (shoe cleaning company).
N-Hype's headquarters and showroom are located in Łódź. We invite you to visit us to experience our unique offer for yourself.
We ship orders no later than 1 business day after payment has been received. Pairs of shoes marked with an asterisk (*) are shipped within 14 business days. Standard delivery time is 1-2 business days.
We send parcels via dpd, polish post, inpost and ups.
Shipping costs are as follows: within Poland we offer free shipping. For orders from other countries the shipping cost is PLN 100.
You may return your purchase within 14 days of the delivery date of your order, provided it is in the same condition as when it was delivered. Exceptions are special order products (marked *) which are non-returnable. These products are specially ordered to the customer's individual needs and are sourced from external warehouses. You will be responsible for the express return shipping costs.
All products in our store are 100% original and sold in original packaging.
Most of our products are unisex models, so we recommend choosing the European size (EU), which best reflects the correct size selection among our brands. If you have any doubts about choosing the right size, please contact us by email ( nhype.parcesl@gmail.com ) or through our Instagram profile ( @n_hype_ ).
Yeezy models tend to be slightly smaller than standard sizes. If you usually wear size 42 EU, we recommend choosing size 42 2/3 EU in Yeezy shoes. For Yeezy Slides and Yeezy Foam models, we suggest choosing a full or one and a half sizes larger. So, if you wear size 42 EU, size 43 EU will be best for these models.
Products marked with * come from our external warehouse. These orders may take up to 14 business days to be fulfilled. In case of any delays, our team is available 24/7, ready to help and communicate with the customer.
Most of the products in our offer are collector's items, characterized by limited availability. Many of them are already sold out in regular stores or obtained by private individuals in special draws. Then we buy them back, carefully checking their condition and authenticity. Our goal is to offer limited products at attractive prices, adequate to the market, while ensuring their high quality. To achieve this, we work with a global network of trusted suppliers, both private and professional.