Frequently Asked Questions
What is N-Hype?
N-Hype is more than just a store – it's pure passion for streetwear culture. Founded in December 2017 by Nicolas Nowicki. Today, it's a place where exclusive streetwear meets sneaker culture. We're a whole collective: besides rare sneakers and clothing, you'll also find N-Hype Studio, N-Rides (VIP transport), and N-Cleaner to keep your kicks looking fresh!
Where can we meet in person?
Feel free to drop by! We have two main locations: our flagship store in Warsaw at Wilcza 19 and our Showroom in Łódź. We're always down to chat about the latest drops and help you try on your dream items.
How fast do you ship orders?
We know you can't wait to get your new gear, so we act fast! Orders are usually shipped within 1 business day after payment is confirmed, and standard delivery takes 1-2 days. Small exception: items marked with an asterisk (*) require a bit more time (up to 14 business days).
Which couriers do you use?
Within Poland, we ship via: DPD, InPost (Parcel Lockers and Courier), Orlen Paczka, and UPS. For international orders, packages are safely delivered by DPD.
How much is shipping?
Good news – shipping within Poland is 100% free! For international orders, the cost is a flat rate of 100 PLN.
What is your return policy?
No stress, you have 14 days to return your order (from the delivery date), as long as the product is in its original, unworn condition. Please note that items marked with an asterisk (*) are an exception. We source them specifically for your individual order from external warehouses, so they are non-returnable. The buyer covers the return shipping cost.
Are your products 100% authentic?
Absolutely! Authenticity is our top priority. Every product goes through a rigorous Legit Check process. When buying from us, you can be 100% sure you're getting authentic gear. Furthermore, we always ship all sneakers in their original box, maintaining the highest collector's standard.
Is the clothing unisex?
Exactly, most of our inventory looks great on everyone! We recommend following European (EU) sizing. If you have any doubts about sizing, feel free to email us at nhype.parcel@gmail.com or hit us up on Instagram @n_hype_.
How to choose the right size for Air Jordans, Nike Dunks, etc.?
Most popular models like Air Jordan 1, Air Jordan 3, or Nike Dunks fit "True To Size" (TTS). This means you should stick to your standard size. However, if you have a wider foot, you might want to consider going half a size up (+0.5 EU) for bulkier or stiffer models like the Air Jordan 4.
How to choose the right size for Yeezys?
Yeezys tend to run a bit small. If you normally wear a 42 EU, it's safer to go with a 42 2/3 EU. It's a different story with Yeezy Slides and Foam Runners – here we recommend going a full size up (if you wear 42, get a 43!).
What does the asterisk (*) mean?
The asterisk (*) means the item is a rare gem that we source upon your request from our external warehouse. We need a little more time for this (up to 14 business days), but rest assured – our team is available 24/7 and will keep you updated on your order's status!
How do you get such rare and limited items?
We've built a global network of trusted professional and private contacts. We buy highly limited editions that are long gone from retail shelves. Every item is thoroughly checked before shipping so you get the product in perfect condition and at a fair market price.
Can I pay in installments?
Sure! We know that dream sneakers or clothing are often a solid investment. That's why we integrated Klarna into our store. You can buy now and pay in 30 days, or split the payment into easy installments. Zero stress for your wallet!
What payment methods do you offer?
We want your shopping experience to be as fast and smooth as possible. You can pay using your favorite methods like BLIK, Apple Pay, Google Pay, as well as standard fast online transfers and credit cards.